A Complete Guide about Hafilat Card in Abu Dhabi

The Emirate of Abu Dhabi is keen to provide services to its citizens and residents in an ideal way that ensures their ease and flexibility in obtaining services. To this end, the Department of Transport has provided the Abu Dhabi Hafilat service as a safe and convenient means of transportation covering various cities of the emirate and beyond, in addition to the electronic payment service for trip fares via a dedicated card.

Hafilat Card in Abu Dhabi

Hafilat Card in Abu Dhabi is a smart card that provides its holders with the ability to pay for their trips electronically while traveling on buses, by relying on an automatic payment system via electronic collection devices located at the entrances and exits of buses. These cards help in saving time and speeding up payment procedures away from traditional methods. The card is valid for up to five years with the possibility of electronic charging through special official channels for this purpose.

Hafilat Card Categories in Abu Dhabi 

The categories of Abu Dhabi Hafilat Cards and the price of each can be identified through the following table:

How to get Hafilat Card in Abu Dhabi

The places to buy Abu Dhabi Hafilat Cards vary according to the card category as follows: ^[1]

How to charge Hafilat Card in Abu Dhabi 

Abu Dhabi Hafilat Cards can be charged in several ways: ^[2]

• Through the vending and recharging machines (TVM) located at bus stations and parking lots.
• Using the recharging and recharging machines located at bus stations, parking lots and shopping centers in various areas of Abu Dhabi.
• Visit the official website of the Integrated Transport Center “from here“.
• Visit the official Darb website “from here“.
• Through Darb application services.

 Abu Dhabi Hafilat Card Permits

The following are the types of permits that can be added to Hafilat Card in Abu Dhabi:

• Weekly permit: The most important information about it can be identified through the following:
  • Permit validity: Seven days from the date of purchase.
  • Permit cost: 35 AED, does not include intercity services.
  • Permit features:
    • Enjoy an unlimited number of trips within cities and their suburbs in Abu Dhabi, Al Ain and Al Dhafra.
    • Get subsidized prices for specific segments of society.
  • Permit locations:
    • Instant credit vending and recharging machines (TVM).
    • Customer happiness offices at bus stations and the airport.
    • Recharge machines.
  • Permit conditions: The Emirates ID must be brought to the Isaad Customer Office at bus stations and the airport when applying for the permit for the first time.
  • Social support: Some categories even receive a discount on the permit cost to become 30 AED, and these categories include:
    • Beneficiaries of the Abu Dhabi Social Support Authority.
    • Beneficiaries of the Ministry of Community Development.
• 30-day permit: Here are the most important details of this permit:
  • Permit validity: Thirty days from the date of purchase.
  • Permit cost: AED 95, excluding intercity services.
  • Permit benefits:
    • Benefit from an unlimited number of trips within Abu Dhabi, Al Ain and Al Dhafra.
    • Some categories receive subsidized prices.
  • Places to obtain the permit:
    • Instant credit vending and recharging machines (TVM).
    • Recharge machines.
    • Isaad Customer offices at bus stations and the airport.
  • Conditions for obtaining the permit: When applying for the permit for the first time, the Emirates ID card must be presented to the Isaad Customer  Office.
  • Social support: Those covered by support receive this permit at a subsidized price of AED 80, while the categories covered by support are the beneficiaries of:
    • Abu Dhabi Social Support Authority.
    • Ministry of Community Development.
• Student Permit: Information about this permit can be found through the following:
  • Permit validity: One year.
  • Permit cost: AED 500, does not include intercity services.
  • Permit benefits:
    • Enjoy unlimited trips within cities and their suburbs in Abu Dhabi, Al Ain and Al Dhafra.
    • Does not require additional permits.
    • Get subsidized prices for specific segments of society.
  • Permit locations:
    • Vending and instant credit recharge machines (TVM).
    • Isaad Customer offices at bus stations and the airport.
  • Permit requirements:
    • Emirates ID.
    • Personal photo.
    • A valid document proving that the applicant is a student.
• Senior Permit: The following is the most important information about this permit:
  • Permit validity: One year.
  • Permit cost: This permit is free but does not include the cost of intercity services
  • Permit benefits:
    • The holder of this permit can enjoy unlimited free trips within Abu Dhabi, Al Ain and Al Dhafra.
    • This permit is fully subsidized and does not require any additional permits.
  • Where to get the permit:
    • Instant Vending and Recharging Machines (TVM).
    • Isaad Customer Offices at bus stations and the airport.

• • Permit conditions and requirements:
    • The applicant must be 55 years of age or older.
    • The applicant must have a valid Emirates ID card.
    • Submit a personal photo when obtaining the permit, which can also be taken at Isaad Customer Offices or bus stations and the airport.
    • Be a holder of an Abu Dhabi Hafilat Card of the ID Card category.
• Permit for people of determination with one companion: The most important features and information about this permit can be identified through the following:
  • Permit validity: one year.
  • Permit cost: This permit is free but does not include the cost of cross-city services
  • Permit features:
    • Get a free permit for one companion for a full year.
    • Benefit from unlimited free trips within Abu Dhabi, Al Ain and Al Dhafra.
    • The permit is fully subsidized and does not require additional permits
    • The card has a validity of 16 years
  • Permit locations:
    • Instant Vending and Recharging Machines (TVM).
    • Isaad Customer Offices at bus stations and airport.
  • Permit terms and requirements:
    • The applicant must hold a valid Emirates ID card.
    • Submit a personal photo that the applicant can take at Isaad Customer Offices or bus stations and airport.
    • The applicant must have an Aounak Card or a People of Determination Card.
    • Submit a medical report for temporary cases.
    • The applicant’s companion must hold a personal Hafilat Card.

Conclusion

Hafilat Card in Abu Dhabi represents a qualitative leap towards modernity in the field of transportation and an ideal option for travel between the city’s suburbs and to many other cities, while the UAE government has launched many similar bus cards in other Emirati cities such as the Masar Card in Ajman and the Sayer Card in Al Dhafra.